Set up an Online Business

Next intake:

Online Training	Face-to-Face
20-21 Oct (Fri-Sat) 5-6 Dec (Tue-Wed)	28-29 Aug (Mon-Tue) 20-21 Sep (Wed-Thu)

As technology advances and consumer habits change, retailers are increasingly moving onto the online space to ensure their visibility and product availability both online and offline.

Furthermore, as the Southeast Asian e-commerce economy has crossed the US$100 billion mark in 2019, and is projected to reach US$300 billion by 2025, e-commerce and digital strategies has become a critical component of any retail business.

In this 2-day workshop, you will learn more about the digital economy in Singapore and Southeast Asia, discover different online distribution channels that are suitable for your product range, and gain hands-on experience in setting up an e-commerce store using the Shopmatic platform.

Join us, and kickstart your digital business today!

Course Title | Mode of Training | Course Ref

Set Up An Online Business
Synchronous E-learning - TGS-2020502642

Outline

1. Introduction to Online Business

Understand the types of online business
Identify the factors to consider before starting an online business
Discover the resources required to start an online business
Identify the key functions of an online business
Appreciate the online sales process

2. Different Platforms for Online Business

Understand various types of online marketplaces and e-commerce site builders
Learn about different kinds of social commerce

3. Managing and Handling Customers

Learn to handle logistics and fulfilment
Identify customer service best practices
How to provide after-sales services

4. Practical Hands-on Session on Shopmatic

Set up your Shopmatic account
Build your e-commerce website
Listing your products
Learn about fulfilment and payment options

Duration

2 Days (15 hours)

Day 1: 9am - 5pm
Day 2: 9am - 6pm

Fees (GST 8% - For payment made on/after 1 Jan 2023)

Category	Price
Full Fee	$810
Singapore Citizen⁰ (70% funding)	$240.75
Singapore Citizen 40 years and above^0,1 (90% funding)	$90.75
Singapore Citizen sponsored by SMEs^0,2 (90% funding)	$90.75
Singapore PR (70% funding)	$243
Singapore PR sponsored by SMEs² (90% funding)	$93

Fees include prevailing GST
Funding Eligibility Period: 1 Oct 2021 to 30 Sep 2024
⁰The increase of 1% GST on fees will be absorbed for Singapore Citizens in 2023
¹Fee is under the Mid-career Enhanced Subsidy(MCES)
²Fee is under the Enhanced Training Support for SMEs (ETSS)

Additional Support

This course is also eligible for the following:

For self-sponsored participants:

For company-sponsored participants:

For more information about funding and support, click here.

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